1. AGREEMENT TO TERMS
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "User," "Customer") and Multimediad Developers, a Sole Proprietorship registered at 257, Tirupati Society, Opp. the Post Office, Jamjodhpur 360530, Gujarat, India ("Firm," "we," "us," "our"), governing your access to and use of findwise.multimediadevelopers.com (the "Site") and your purchase of our software product (the "Software") through it.
By accessing the Site, browsing the Software's information pages, or initiating a purchase, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Site and refrain from purchasing the Software.
We reserve the right to amend these Terms at any time. Changes take effect upon posting, indicated by an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance.
2. OUR SERVICES
The Site is dedicated exclusively to providing information about, and enabling the purchase of, one software product ("the Software") offered by the Firm, sold to both individual consumers (B2C) and business/organizational customers (B2B). The Software is licensed, not sold, as a standalone product, it is not a Software-as-a-Service (SaaS) offering, and no recurring hosted service is provided by us as part of the base purchase unless expressly stated otherwise on the Site.
The Site contains:
• Product information, specifications, and pricing;
• An integrated payment mechanism that redirects you to our third-party payment gateway partner for completing transactions;
• Links to a separate Cancellation & Refund Policy, applicable to all purchases (see Section 8).
3. INTELLECTUAL PROPERTY RIGHTS
All intellectual property in and to the Site and the Software including but not limited to source code, object code, algorithms, design, user interface, documentation, trademarks, trade names, logos, graphics, and all related materials (collectively, "IP") is and shall remain the exclusive property of Multimedia Developers or its licensors. Nothing in these Terms or in your purchase transfers any ownership of the underlying IP to you.
Purchasing the Software grants you only a limited, revocable license to use the Software as described in Section 7 below. No ownership, resale rights, or IP rights are conveyed. Any unauthorized reproduction, reverse engineering, decompilation, modification, redistribution, or commercial exploitation of the Software or Site content is strictly prohibited and may result in legal action.
4. USER REPRESENTATIONS AND AGE REQUIREMENTS
By using the Site, you represent that:
1. All registration/purchase information you provide is true, accurate, current, and complete;
2. You have the legal authority (personally, or on behalf of your organization for B2B purchases) to enter into this agreement;
3. You will use the Software only for lawful purposes and in accordance with the license granted;
4. If purchasing on behalf of a company/organization (B2B), you are authorized to bind that entity to these Terms.
Age Requirements:
• Browsing the Site for product information is permitted for users aged 13 and above.
• Purchasing the Software requires you to be at least 18 years of age (or the age of majority in your jurisdiction) and legally capable of entering a binding contract and completing a payment transaction. We reserve the right to refuse or cancel any transaction where we reasonably believe the purchaser does not meet this requirement.
5. INFORMATION WE COLLECT
Unlike a purely informational site, this Site collects personal and business information necessary to process your purchase, deliver the Software, and provide support. This information is collected through three separate channels:
(a) Directly by us (Product/Order Information):
Full name, email address, phone number, address, city, state, country, education level, designation, company/organization type, and other company-related details (for B2B purchases), as applicable to your purchase type.
(b) By our Payment Gateway Partner:
To complete payment, you will be redirected to the website of our third-party payment gateway provider, which independently collects billing and payment information (such as card/UPI/bank details, billing name, and address) directly on its own platform. We do not collect, store, or have access to your full payment card or banking credentials. this is handled entirely by the payment gateway provider under its own security standards and privacy policy.
(c) Via Email Inquiry:
If you contact us directly at contact@multimediadevelopers.com instead of purchasing through the Site, we may request similar details (name, email, contact number, company information, etc.) to respond to your inquiry or process an off-site order.
The specific handling, use, storage, and retention of this information is detailed in our separate Privacy Policy, available on the Site, which forms part of these Terms by reference.
6. PROHIBITED ACTIVITIES
You agree not to:
• Use the Site or Software for any illegal, fraudulent, or unauthorized purpose;
• Attempt to bypass, disable, or circumvent license activation, security, or copy-protection mechanisms in the Software;
• Reverse engineer, decompile, or disassemble the Software except where permitted by law;
• Reproduce, resell, sublicense, rent, lease, or distribute the Software or any portion of it without our express written consent;
• Use automated means (bots, scrapers) to access the Site or extract pricing/product data;
• Submit false, misleading, or fraudulent payment or billing information;
• Use the Software to develop a competing product or service.
7. SOFTWARE LICENSE
Upon successful payment, we grant you a limited, non-exclusive, non-transferable, perpetual license to use the Software, subject to the following:
• Default License: One (1) license entitles use on one (1) device, unless otherwise specified at the time of purchase.
• Multi-Device License: A multi-device license may be issued upon specific request and applicable additional payment, permitting use on the number of devices agreed at the time of purchase.
• The license is perpetual (no expiry) for the version of the Software purchased, but does not automatically include future major version upgrades unless expressly stated.
• The license is granted to the individual purchaser (B2C) or the specific organizational entity (B2B) named at checkout, and is not transferable to another person, device beyond the licensed count, or entity without our prior written consent.
• We reserve the right to verify license usage and may deactivate licenses found in violation of these Terms.
8. PAYMENT, BILLING, AND CANCELLATION/REFUND POLICY
Payment Processing: All payments are processed through our third-party payment gateway partner. By initiating a purchase, you will be redirected to their secure payment page, and your transaction is subject to payment gateway provider's own terms of service and privacy policy, independent of this Site.
Pricing and Invoicing: All prices are listed in the currency displayed on the Site at the time of purchase. GST is not currently applicable/charged, as the Firm's turnover has not yet reached the mandatory GST registration threshold. Once GST registration is obtained, invoicing and applicable tax will be updated accordingly, and this Policy will be revised to reflect the change.
Cancellation and Refunds: All cancellations, returns, and refund requests are governed by our separate Cancellation & Refund Policy, available at:
findwise.multimediadevelopers.com/cancellation-and-refund/
This Cancellation & Refund Policy forms an integral part of these Terms. In the event of any conflict specifically regarding refunds/cancellations, the Cancellation & Refund Policy shall prevail.
9. B2B PURCHASES
Where the Software is purchased by or on behalf of a business/organizational entity:
• The individual completing the purchase warrants that they are duly authorized to bind the entity to these Terms and to make the purchase on its behalf;
• Company-related details (organization name, type, designation of purchaser, etc.) collected at checkout will be used for invoicing, licensing, and support purposes;
• Bulk/multi-device licensing, custom invoicing, or purchase-order-based transactions may be handled separately upon request via contact@multimediadevelopers.com, outside the standard Site checkout flow, and may be subject to additional/customized terms agreed in writing.
10. THIRD-PARTY WEBSITES, PAYMENT GATEWAY, AND AFFILIATE LINKS
The Site may contain:
• Payment Gateway Links: Redirecting to payment gateway provider's platform to complete payment, governed entirely by payment gateway provider's own terms and privacy policy;
• Third-Party Links: To external resources, tools, or informational pages unrelated to us;
• Affiliate Links: Through which we may earn a commission if you make a purchase via such a link, at no extra cost to you.
We are not responsible for the content, security, privacy practices, or transactions occurring on any third-party site, including the payment gateway's own platform, beyond the redirect itself.
11. NO TRACKING / NO ANALYTICS
The Site does not use Google Analytics or any similar analytics or user-activity tracking tool. We do not track your browsing behavior on the Site. Information is collected only as described in Section 5 i.e., when you actively submit it as part of a purchase or inquiry. Refer to our Privacy Policy for full details on data handling.
12. SITE MANAGEMENT AND SERVICE AVAILABILITY
We reserve the right to monitor the Site for misuse, restrict or terminate access to any user violating these Terms, modify or discontinue any part of the Site or Software offering, and correct any errors, inaccuracies, or omissions in product descriptions or pricing at any time without prior notice. We do not guarantee uninterrupted or error-free availability of the Site or payment gateway integration.
13. TERM AND TERMINATION
These Terms remain effective for as long as you access the Site or hold a valid license to the Software. We may suspend or terminate your license and/or access to the Site, without notice, if you breach these Terms, engage in fraudulent activity, or violate applicable law. Termination of your license does not entitle you to a refund except as provided under the Cancellation & Refund Policy.
14. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, suspend, or discontinue any aspect of the Site, the Software, or its features at any time, including pricing and licensing terms, without liability to you, except as required by applicable consumer protection law for purchases already completed.
15. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of India, subject to the laws applicable in the State of Gujarat.
16. DISPUTE RESOLUTION
Informal Resolution: You and the Firm agree to first attempt to resolve any dispute informally by contacting us at contact@multimediadevelopers.com. We will respond to all queries and grievances within seven (7) business days of receipt.
Binding Arbitration: If a dispute remains unresolved after informal negotiation, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 (as amended), before a sole arbitrator mutually appointed by the parties. The seat and venue of arbitration shall be Jamnagar, Gujarat, India, conducted in the English language, with the arbitral award being final and binding.
Fallback Jurisdiction: For matters not subject to arbitration, or for enforcement of any arbitral award, the courts at Jamnagar, Gujarat, India shall have exclusive jurisdiction.
Consumer Rights Note: Nothing in this Section limits any statutory right you may have as a consumer to approach a Consumer Forum/Commission under the Consumer Protection Act, 2019, where such right cannot be waived by agreement.
17. CORRECTIONS
We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, licensing terms, or other content on the Site, and to change or update such information at any time without prior notice, including after an order has been placed but not yet fulfilled, in which case you will be notified and given the option to cancel.
18. DISCLAIMER
THE SITE AND SOFTWARE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT AS EXPRESSLY STATED IN ANY WRITTEN WARRANTY WE PROVIDE WITH THE SOFTWARE. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT IT WILL MEET YOUR SPECIFIC REQUIREMENTS, EXCEPT AS DESCRIBED IN THE PRODUCT SPECIFICATIONS PROVIDED AT THE TIME OF PURCHASE.
19. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MULTIMEDIA DEVELOPERS OR ITS PROPRIETOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SITE, THE SOFTWARE, OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO US FOR THE SPECIFIC SOFTWARE LICENSE GIVING RISE TO THE CLAIM, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, AND SHALL SURVIVE ANY TERMINATION OF THESE TERMS.
20. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Multimedia Developers, its proprietor, and any affiliated parties from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your misuse of the Software, including violation of license restrictions; (c) any inaccurate or fraudulent information you provide during purchase; or (d) your violation of any applicable law or third-party rights.
21. ELECTRONIC COMMUNICATIONS AND TRANSACTIONS
By using the Site and completing a purchase, you consent to conduct transactions electronically and to receive electronic communications (order confirmations, invoices, license keys, support communications) from us. You agree that such electronic communications and records satisfy any legal requirement that such communications be in writing, in accordance with the Information Technology Act, 2000 (India).
22. SEVERABILITY AND MISCELLANEOUS
These Terms, together with our Privacy Policy and Cancellation & Refund Policy, constitute the entire agreement between you and the Firm regarding the Site and Software purchase. If any provision is found unenforceable, the remaining provisions shall remain in full force. No waiver of any term shall constitute a continuing waiver. These Terms are binding upon and inure to the benefit of the parties, their successors, and permitted assigns.
23. CONTACT US
For product inquiries, order support, license issues, or grievances, contact:
Multimediad Developers
257, Tirupati Society, Opp. the Post Office, Jamjodhpur 360530, Gujarat, India
Email: contact@multimediadevelopers.com
We aim to respond to all queries within seven (7) business days of receipt.
By using this Site and/or purchasing the Software, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Cancellation & Refund Policy.